BUYER: ALTUNCU CHEMICAL IND. TRADE. LTD. STI. Users who purchase the service from the website of


The subject of this contract is the law numbered 4077 on the protection of consumers and the provisions of the regulation on the application principles and procedures of distance contracts, regarding the delivery and return of the goods/services that have the qualifications mentioned in the contract and whose sales price is also specified in the contract, from the site of the seller. determination of the rights and obligations of the parties. The buyer, the basic characteristics of the goods / services subject to the sale, the way of payment of sales prices, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information and the right of "withdrawal" regarding the goods/services subject to sale, confirms these preliminary information and then orders the goods/services in accordance with the provisions of this contract.


Product Delivery and Return Conditions: It is valid only for our customers who purchase service through address.

Product Delivery

After the service package, payment and domain name and server information you have received on our site are certain; It will be installed in 1 to 3 working days. If there are any requests and development requests regarding the service you have received, these will be translated into a contract by our company with a protocol detailing the demands of the parties. From the moment the contract is signed, or after the contract and after the special offer; Job acceptance, payment, and all transactions related to the site will be determined according to the terms and conditions of the sales contract. All correspondence made by mail will be included in the protocol between the parties at the point where necessary.



Our company protects consumer rights and prioritizes after-sales customer satisfaction. Any dissatisfaction, software and service-related problems you may experience with the products and services you purchase are meticulously evaluated and resolved as soon as possible.

You can find below the conditions necessary for us to serve you better and faster regarding the return of the purchased product or service; If any of these are missing, product returns are not accepted. In cases where the product or service you purchased does not have the features and qualifications specified in, a refund can be made.

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